I emailed the company to query this, and having spent a good hour having read the awful reviews I wish I’d seen before I ordered I mentioned possibly needing to cancel my bank. The shirt is good quality and delivery was within a reasonable time. Wonderful boutique with great customer service and great quality clothing! I was charged for items which I found out were out of stock after I queried why I hadn’t received any dispatch or delivery information. As per my previous review I finally got a reply to my email saying refund had been processed and would take around a week to show on my account.
Extremely slow and unresponsive support, extremely slow processing times.
While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. And very shortsighted because as a mum of 3 boys I am sure I would have purchased more shirts from them. I requested a refund and 50% was offered. Looking at their website it simply stated returns needed to be approved and within 15 days of receipt.
Speedy delivery and great product and…
Nothing no warranty no customer service, otherwise handy tool but don’t expect any form of support. Ordered a football shirt for my stepson, fab quality and excellent speedy delivery! More then happy with my purchase I bought 2 shirts for my son a few months back and he loved them now I have just received another 2 and the price is great and so is the quality!
Package lost and bad support
- We use dedicated people and clever technology to safeguard our platform.
- My order wasn’t fulfilled and was promised a refund which I’m still waiting for over a month later.
- Beware of paying more for expedited shipping, as it may not actually result in faster delivery.
- What followed was the worst customer service I have ever received.
- 10 days passed and still I had not been refunded.
- I frankly would advise everyone to avoid this company at all costs.
Around the same time, my friend also bought a Flipper Zero, but chose the regular, less expensive shipping method. It almost feels like they don’t actually have any support at all, and are using a chatGPT bot to try to feed token phrases to their customers to calm them down. Paid for expedited shipping, and it’s 13 days in currently on waiting and the package appears to be jumping around the US randomly.
Just received my sons kit in time for…
You can find the same items elsewhere at a cheaper prices and it accompanied by much better service. 4 weeks later I had still heard nothing so I cancelled my order and was told I would be refunded within 10 days. I was then told the items would be coming in stock within 2 weeks.
I would gladly lose my money than ever correspond with these cowboys again. I frankly would advise everyone to avoid this company at all costs. I have gone past the point of polite now and have been forced to request a refund. Regardless of how they view a customers request the correct thing to do is to remain professional.
- Learn about Trustpilot’s review process.
- Making people wait 20 days for a replacement if it’s lost or damaged during shipping is terrible.
- If the company is having difficulties then a simple email to make customers aware of this could solve a lot of problems.
- They took my money, and have been playing games with myself and many others for two weeks now.
- Numerous contact with customer service resulted in nothing useful.
- Ordered a birthday gift for my son, I ordered it 4 weeks ago, no reply to email today, no phone number no gift, seems like a scam
- As per a couple of other recent reviewers – money taken instantly, confirmation email sent then…..
And 5 weeks after my order, still no item! The case is being handled by relevant authorities and my refund processed, again of which I have evidence. Unlike other reviewers, Trust Pilot have verified my review after being supplied with all the evidence of my purchase, the correspondence and the resulting abuse. I wanted to get a reproduction of my son’s first ever proper football shirt from the 90’s , including name and number, in his now adult size. We are so happy that you love the clothes and our service. Clothes are very cute and good quality!!
However it seems they are taking many orders and not fulfilling them leaving them with a large amount of money which isn’t theirs in their account. If the company is having difficulties then a simple email to make customers aware of https://www.ringospin-casino.com/ this could solve a lot of problems. I had to fill out a form and send them proof that the company had agreed the refund. After having trouble obtaining my refund from this company I went to my bank.
Will I receive my order?
Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. Don’t send item, support totally ignoring you. Beware of paying more for expedited shipping, as it may not actually result in faster delivery. I am extremely dissatisfied with this company’s shipping process and I cannot recommend them based on my experience. Much to my surprise and disappointment, my friend has already received their package, while my order status has been stuck on “Awaiting Dispatch by Warehouse” for two weeks now.This situation feels like a joke.
Customer service is top notch! The quality is outstanding and I love buying clothes that are from Europe. I Love, love, love the quality of the clothing and I love how everything was packaged and sent to me! The clothing is amazing quality! An amazing company! The quality was really great
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