Users complain of everything from their money being stuck to poor customer service. This user says they had to wait to receive their withdrawal for up to a month at the time of his review and had to go through an arduous back-and-forth with the platform’s service team. Founded in Sydney, Australia, by a team of experienced traders, Axi has been operating since its inception in 2007. And in most of its operational jurisdictions, the company is well-regulated by top regulatory agencies. Social traders may either rely on the MT4 built-in copy trading platform or use Myfxbook Autotrade.
- But ill be back in a month or so to do another review on how I get on.
- I personally prefer the MT4 desktop platform as it has all of the features and functionalities.
- These include multiple MT4 Video tutorials to help users learn to use the third-party app, a comprehensive blog, a trading Academy, and a selection of educational webinars and seminars.
5 award-winning service.100% committed to you.
You can choose from low spreads with a small commission fee or pay no commission but have a spread mark-up instead. Eligible Axi clients get complimentary access to top online trading courses from the London Stock Exchange-accredited Knightsbridge Trading Academy. This course allows you to learn from accredited tutors and elite traders. You can contact customer service at Axi by phone, email or live chat.
Axi Customer Service
The first criteria that prospective Axi customers need to consider is their location, as Axi primarily operates in the UK and Australia due to the licensing it’s received from ASIC and the FCA. When I first opened a pro account I submitted my proof of identity. I then wanted to submit my proof of address but none was needed. So I began my journey with them to then have my account disabled because of no proof of address! I then submitted that on the 20th of May and was told to give them 2 to 3 business days. The trading platform is OK, the same as others, and not the fastest.
User Experience
If you are looking for a dedicated social trading platform, then eToro would be my top choice. Trades from signal providers are placed automatically within your account and can be stopped at any time. You can follow multiple signal providers and do not need to be at your terminal when trades axi review are placed. Risk parameters are flexible and can be set according to your own preferences. You will find a good choice of trading tools that can be used for assisting with your trading. I like that they are providing signals, chart analysis, multiple account management and more.
You can add your favourite news feeds and follow traders from social networks. Axi UK must comply with the rules of the European Securities and Markets Authority (ESMA) when they are conducting their business. These rules limit the amount of leverage offered to EU clients and the way in which financial services are promoted. If you want higher leverage then you would need to look at the international brand. Customer support had lot of excuses and blah blah not making your withdrawals.
I have tried many brokers over the years and found them to be one of the best brokers for trading online within a secure and highly regulated environment. Axi is characterized by consistent uptime and remains a stable environment even for algorithmic traders, who depend on uninterrupted connectivity and minimal lag time. Reliability is measured in more than platform speed, regulatory liability, or a comprehensive array of tools. Customers will also appreciate that Axi stands readier than most to respond to their inquiries and problems, via live chat, email, and several toll-free phone numbers.
Over 60,000 clients have opened accounts in more than 100 countries. Accounts can be opened in an excellent range of various currencies including AUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, SGD, USD. The different currency options are beneficial as currency conversion fees do not apply when using an account in your own currency.
For a full comparison, we decided to take a full combination of their fees in all accounts and compare them against the same standard offered in other leading brokers. Axi offers dynamic spreads in all their accounts (meaning that they constantly change) yet they do adjust their base offer depending on the account type a trader opens. The support team very https://forexarena.net/ responsive and helpful, they call me back and reply my email and promise to expedite solve my issue. The system still have more room to improve, for the reference I face sync issue on my Axi select account. There is no minimum deposit requirement with the Standard or Pro accounts, but clients need a $25,000 deposit to get started with the Elite solution.
Advanced platforms and trading tools ensure an excellent trading experience. The platform provides numerous account options that are ideally suited to the requirements of certain clients. Additionally, the availability of swap-free Islamic accounts makes it simple for traders who follow the shariah to look into interest-free trading opportunities. This is in addition to the commendable flexibility of trading strategies, which traders may freely employ.
The platform allows you to stop copy trading whenever you want. Your customer service was topnotch to the point no one cares to reply? When acquiring our derivative products you have no entitlement, right or obligation to the underlying financial asset.
You can also receive custom alert notifications via the app, email or SMS. The trading signals offering allows you to copy trading signals from traders around the world directly into your trading platform. There are thousands of signal providers to choose from and you can share your own strategy signals. The sentiment indicator will give you an insight into what positions other traders are taking. Sentiment analysis is often used as part of a contrarian trading strategy. After all, it is the sentiment that moves the market most of the time.
This is beneficial for traders who need to access their accounts while on the go. MT4 mobile is free to download from the respective app stores on both Android and iOS. Axi offers 24/7 customer support via e-mail, live chat, or eleven toll-free numbers, but I did not find an FAQ section. Axi explains its products and services well, and I believe most traders will not require assistance. In case of emergencies, Axi customer support is easily accessible.
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